What My Clients Have to Say

I relocated from Alberta to Kelowna, BC, in 2012, where I continued to invest in real estate opportunities available here in the beautiful Okanagan valley.  In doing so,  I have met and worked with many realtors.

In Dec. 2018, I decided it was necessary to find a realtor with whom I could establish a strong working relationship. At that time my townhouse had been listed on MLS since Aug., 2018.  More action was needed! While vacationing south, I made a call to interview Rob Marak, a realtor with Royal Lepage Kelowna, explaining what I require in a realtor-client relationship. With a promise from Mr. Marak, that both parties would be thoroughly satisfied, I was eager to start our working relationship.

Rob Marak came through and did a fantastic job! He possesses qualities and traits that every client should expect in a realtor-client relationship. I would be remiss if I did not cite some of the qualities that I so appreciated. He is: self-disciplined, intelligent (on property & market conditions as well as reading people), a leader while providing expert advice, ambitious, humble with a warm personality, making people want to be around!

I highly recommend Rob Marak for your next real estate transaction. You will not be disappointed!

Carol Poirier

Rob Marak was recommended through a friend to help us buy in Kelowna.  He was immediately on board and listened to our must haves.  We were impressed with his quick wit, honesty and personal approach. 
Rob consistently kept us up to date with potential properties in our selected neighborhoods.  His attention to detail made our purchase quick and easy.  We highly recommend Rob for anyone looking for a great Real Estate agent!

Thank you for your friendship along the way!
Pam & Wes C

When we met with Rob Marak in the process of choosing a realtor, we instantly felt at ease with him. We didn't feel any of the high-pressure sales tactics we had heard from others.

After listing, Rob always personally called to give us plenty of warning for a showing, and followed through immediately with client feedback. Once we signed the paperwork, he didn't leave us in the dark. We always received current market evaluations, and updates of what homes had sold in our area. With that said, I believe the reason Rob stood out as an exceptional Realtor is that he was in fact working for us.  He was a man of his word, honest, professional and perhaps of more importance.... he is a man who approaches his work with integrity. He was always approachable. We felt heard when we had questions or concerns, and as a client, we felt genuinely important and valued. Following the sale of our home, Rob has kept in touch on occasion.

Should we ever purchase a home in the Kelowna area again, there isn't another Realtor we would want to work with. In our experience, when you are in sales... you must be someone people can feel comfortable with, and trust. Rob has all of that, and more in spades.
Sherry Lacey and Doug Dyck

Rob Marak, real estate agent extraordinaire!

Rob's unflagging good humor and professionalism helped us through months of looking for just the right home in Kelowna. Always cheerful, always patient, and always accessible, he took us through house after house until we finally found one that suited us perfectly. His exceptional attention to detail made the offer go smoothly and when a glitch or two showed up on move-in day, he promptly took care of making it all right. We could not be happier. The level of service Rob provided (always with a smile) was above and beyond our expectations. It was a bonus that we also enjoyed his company!

Audrey & Scott W.

From the initial meeting to the final moments we were in our home, Rob was very thorough, listened to our concerns and did his very best to accommodate them.  Rob was also able to refer us to a great partner in the Lower Mainland to help us purchase our new home. 

We would recommend Rob Marak to anyone looking to buying or selling their property.

Thank you Rob,
Perry & Suzi K.

We wholeheartedly recommend Rob. He knows his market very well. His honesty and integrity stand out. He is unstinting in his efforts to deliver results. In our case, he went over and above what anyone could reasonably have expected to help us arrange our move-out remotely, in a very short space of time. We would be delighted to work with him again in the future.
Natalie & Jerome

We are thrilled with our new home.  Your patience, honesty and sincere dedication proved to be of great value to us.  Your listening skills are incredible.  During our conversations you heard every detail of what we desired in a home, and found the perfect one for us. 

Even after showing us 29 homes you continued to show great interest in finding the home that was right for us.  Without hesitation we were shown the same house more than once. You frequently reminded us that the perfect house was out there and we would find it. 

Once we made a decision, you expertly explained and guided us through the all legal steps to complete the deal. You even recommend an exceptional Notary Public and lawyers for us to choose from.

You were highly recommended to me by a co-worker and you have proven yourself to be an exceptional realtor.  We will definitely, without hesitation, direct anyone interested in real estate to you.

Rob, you treated us like friends, and it was an absolute joy working with you.

Thank you,
June and John.

Rob provided immediate attention to all the questions we posed him during our real estate transaction. 
Rob is knowledgeable, patient and always the professional. 
We now have great appreciation for the realtors role and the time that is required to satisfy a prospective home owners wants and needs!

We would encourage others to engage Rob in their major lifetime purchase.
Thanks again, 
Susan and Keith

We recently purchased a property in Kelowna and were fortunate to find Rob Marak after talking with a number of other local realtors.  Over time you learn to recognize when a realtor cares more about their own agenda then yours.  Rob isn’t like that.
One of the first things that became apparent with Rob is how well he listens.  But it didn’t stop there.  Rob genuinely cared about our happiness, which is crucial when YOU are spending so much money!  We also found Rob to be very patient, accommodating, and helpful…going above and beyond in many instances. 
But where we felt Rob really excelled was during the negotiations.  I personally had a few opportunities to witness Rob represent his other clients and he handled his role professionally, and with simple but very effective tact.  We’re usually very careful not to disclose our bottom line to our realtor during negotiations to avoid weakening our bargaining position.  But with Rob that was never an issue…because he didn’t pry.  Very impressive!!
Ron and Alda S.

We can’t thank you enough for your professionalism and integrity in the sale of my dad’s home.  It was always fun and a pleasure to deal with you Rob!  Your knowledge, good humour and easy going attitude completely made the process of selling my dad’s house as easy and as trouble free as it could be.  Rob, you simply made the sale of a difficult to sell house under difficult circumstances easy.
As soon as we met you we understood why my dad spoke so highly of you and absolutely insisted that we use you as the Realtor to sell his home after he passed. The compassion you showed when dad first got sick, and called you to take his house off the market during your first listing with him, will never be forgotten.
We would not consider using anybody but you should we require a Realtor of our own.
We recommend you at the highest level to our family, friends and anyone buying or selling a home!
We truly and sincerely thank you for everything Rob!
Kirk & Tami K.

Every Realtor wants your business and you would expect them to go the extra mile to earn it. Rob did exactly that!  When we moved from Alberta to West Kelowna with very little notice and a limited time frame to find a house Rob jumped to the challenge.  Rob listened to our needs, provided us with houses to view before we had a chance to physically come to West Kelowna and gave us his undivided attention to find a home in the 3 days we had to look.  We found our dream home and are happily settled here now.
I think it’s important to note that Rob provided us with insight about neighbourhoods, statistics and travel times while not providing his own personal opinion.  I have found in the past that realtors like to give their personal feelings about things that clouded our judgement and Rob simply provided the facts and listened quietly while we digested the information to make our own decision.  He even returned to the home 2 weeks after we moved in to help clean out the compost bins and pet waste left behind by the previous owners in the back yard!  Now that’s some crazy over the top help.    
Mike & Martina G.

My husband and I met Rob Marak in Kelowna, BC. We lived in Alberta at the time and we were moving to Kelowna but we were uncertain about the market.  Rob quickly put together a profile for us, based on what we were looking for and then gave us his business card and advised we could email or phone him anytime.  We went back to Alberta and Rob sent us listings almost daily and then the week before we were coming to Kelowna, we asked him to set up some viewings.  We looked at several homes every day for a few days and then on Day 5, Rob found us the perfect home and he put an offer in for us right away. 
As we were in an unfamiliar city and province, Rob referred us to a Mortgage Broker and provided us with a list of reliable Inspectors and Lawyers. He was a true Advocate!
Rob was professional and responded quickly whether by phone, email or text.  We couldn't imagine having a more positive experience and recommend Rob without reservation to anyone looking to buy or sell.  Thank you Rob!

Heather & Ted H.

We have purchased personal and investment property in Saskatchewan, Alberta and British Columbia.  We found Rob to be the nicest, most conscientious and honest realtor we have ever dealt with. He acted as an excellent mediator on what I would term as difficult negotiations. Throughout the process he was responsive, punctual and articulate. He went above and beyond what was expected. We really appreciated his concern and his ability and determination to resolve any issues that arose.

I would not hesitate to recommend Rob to anyone who is looking for a knowledgeable and professional realtor. 
Dr. Jim and Carolyn I.

I wanted to thank you for all that you have done for me over the past year!  You have made the process of buying and selling a home wonderful. Your consideration for me personally, your listening skills, positive professional manner and your strong knowledge of the current market trends are really outstanding.  I would recommend you to anyone wanting to buy or sell - Rob, you truly are fabulous and I wish you continued success.
All the best! 

We recently worked with Rob when we purchased a condo in Kelowna for our daughter and her fiance to rent.  Rob was always very friendly and knowledgeable, and if he didn’t know the answer to something he would find out quickly and get back to us.  He was very patient when we kept changing our minds about what we wanted and what areas we wanted to look at, and he cheerfully put up with showing the places to different family members, sometimes five people at a time.  He has a great sense of humor and made us feel like we were friends, not just clients.  We will definitely use Rob for any future real estate needs in Kelowna!
Janine & Dennis

A close friend recommended Rob and I am so pleased that she did! Highly professional and knowledgeable, Rob works extremely hard for you. He is quite practical, gives helpful advice, and is a relentless champion for you.
I have had some realtors in the past who seemed to have their own agenda and who did not inspire confidence. Integrity, honesty, hard working, and highly experienced - I would work with Rob again in a heartbeat.

To be honest, we kind of stumbled in to Rob as our Realtor, and it could not have worked out better! As first-time homebuyers, Rob made us feel comfortable and confident immediately. He was readily available when we had questions and was more than happy to answer them, no matter how trivial. He took us to see far too many places, helped us flesh out the pros and cons of each, and continually provided options and recommendations that fit within our budget and met our needs.

Rob is an exceptional Realtor, and a truly kind and caring human being. He was personable, professional, easy-going, and extremely flexible with our schedule. We could tell from the first time meeting him that he cared about making us happy, finding exactly what we were looking for, and making us feel comfortable with the entire home-buying process. In all honesty, he made us feel like friends, and not clients.  
We could not have been happier to have Rob as our Realtor, and will point everyone we know in his direction from this point on!

Forever Grateful,
Jordan & Marisa

Joining the housing market as a first-time home buyer in 2022 was more than a daunting task. A place you were excited about would disappear merely hours after it was listed… and for more than asking price.

Navigating the market without guidance felt hopeless and discouraging. However, Rob Marak took a young couple like us under his wing and guided us though what seemed to be a battlefield of listings, offers, and counteroffers. Beyond this, Rob made our experience exciting and fun and was always flexible to fit showings into our busy shift-work lives.

With Rob’s amazing experience, knowledge, and patience, we found the perfect place to begin our lives together. We are forever thankful for the time Rob spent working with us to find the place we now call home. Without a doubt, Rob Marak will be our choice for the next adventure. 

Samme & Marlu

Rob was outstanding – respectful, polite and very knowledgeable. He went the extra mile for us to achieve our goal. We are very appreciative and recommend him highly.
Thanks to Rob and his diligence, we found our forever home.
Ron and Lane

Rob was awesome to work with. We were selling our place in Vancouver and buying in Kelowna and with our relocation package, a realtor was going to be assigned to us. Nervous not knowing who we would end up with, Rob was assigned to us for Kelowna. A couple of chats with Rob over email, FaceTime and phone and soon enough we were on our way to Kelowna for a weekend visit. Rob set us up with a number of listings to view in our 2 day trip based on our wild list of wants! Leaving the Vancouver market we thought we could have it all.

When we met Rob he was so personable, easy going and flexible. He really put us at ease for what could have been a very stressful weekend. He listened to us as we moved from listing to listing and custom tailored day 2 based on what he learned from the first day. We picked our home on day 2 and owe a big thank you Rob!

We would recommend Rob to anyone moving into Kelowna. His knowledge of the city, genuine love for his job and making people happy really shines through.

Shannon and Rob

I can't trust a realtor more. Rob helped me buy a home in 2018 and helped me sell in 2021. Throughout our dealings I could leave it to Rob and go by his counsel.
I knew I was in good hands - Rob would always do things the right way and, in my best interest. Rob was honourable and professional; promptly and tirelessly he answered every query. He was consistent, viewing after viewing, offer after offer - Rob remained sharply alert and kept the momentum until all subjects were removed. Despite his credentials and experience he didn't find me a fish too small.
Rob also passed the litmus test of integrity. As I was relocating south I asked Rob to recommend a realtor. Instead of profiting from a referral (which realtor wouldn't!) Rob came back teaching me how to screen for a good realtor. Let me quote our conversation verbatim:
'Then for a contact in NY, sorry I do not have one, I would likely do what you are doing, check with friends/contacts, do some research on-line and then “interview" them, perhaps ask for testimonials.'
'Regarding referring agents in other areas, I do that however only if I¹m very familiar with that agent, have used them before with good feedback and if they are a good match for my client, as I see the referral agent an extension of me and would only want the best for my clients. I have very limited contacts in the US, so I am not comfortable giving you any names as I’m sure you understand.’
Friends wanted to recommend 'the best realtor'; I was confident that I already got one. 
Thanks Rob - you are the best! 
Mary C

Thank you for all your help thru the sale of my condo. It was greatly appreciated.

You were always there for my questions whether stupid or otherwise. Being I was a few miles away, you took care of everything as you said. You were very easy to communicate with. You always kept me updated on how things were going.

I will highly recommend you for selling or if someone who is looking.
Audrey P